Entertainment Consulting International LLC

  • Kitchen Manager

    Posted Date 2 years ago(8/19/2016 2:29 PM)
    Job ID
    Venue Name
    Blue Moon TapHouse
    Regular Full-Time
  • Overview

    Located in the heart of the central business district and adjacent to the City of Norfolk’s world class waterfront and festival site, Waterside District will be a regional destination for the very best in entertainment and dining. A $40 million overhaul and rebranding of Norfolk’s iconic Waterside Festival Marketplace will allow visitors to enjoy the best national and local brands and concepts in an atmosphere that melds energy and the beautiful waterfront.


    Waterside District will feature many different types of food and will be anchored by The Market, a 30,000 square-foot, two-level concept located at the heart of the project. The Market will feature a variety of unique food and beverage concepts, as well as be the home for entertainment, festivals and family attractions.


    Entertainment will include Family Fun Days, Family Movie Nights, free concerts with kid friendly music, chef for a day, weekend entertainment all day long featuring jugglers, magicians, face painters, etc. on the promenade. In addition, there will be world-class nightly entertainment that takes cuisine and food to the next level, as well as great art, food, and unique festivals to accompany the events already programmed by Festevents. Waterside District will feature a variety of all kinds of music including the best local and regional talent.


    Waterside District offers a unique culture to its employees as well as a strong career path and growth opportunities. Team members will be exposed to the many aspects of dining and entertainment business. We are dedicated to great food and hospitality in an entrepreneurial environment, with career paths in restaurant and culinary management, multi-unit operations, nightlife operations, marketing and promotions, live entertainment and events and corporate positions. Waterside District prides itself on being an inclusive workplace for all employees with strong coaching and development programs, owner-operator bonus plans and advancement opportunities.


    We are looking for energetic, experienced and professional individuals to be our Kitchen Managers to oversee the operations of the entire kitchen and creating a pleasurable dining experience based on a consistent food product.


    Includes, but not limited to:

    • Control the day-to-day culinary operations of the venue within the policies and guidelines set forth by the company, including the ensurance of appropriate levels of staffing.
    • Maintain a professional company image, including kitchen cleanliness, proper uniforms and appearance standards.
    • Maintain updated and accurate costing and documentation of all dishes prepared and sold in the food and beverage operations.

    • Establish procedures and timeframes for conducting inventory.  Determine minimum and maximum stocks for all food, material, and kitchen equipment.

    • Maintain procedures to (1) ensure the security and proper storage of food and beverage products, kitchen inventory and equipment, (2) replenish supplies, inventory, uniforms, etc. in a timely and efficient manner, and (3) to minimize waste and pilferage. 
    • Ensure that all kitchen equipment, including but not limited to sinks, stoves, grills, hoods, coolers, freezers, etc., are in proper operational condition and are cleaned on a regular basis.  Ensure that all kitchen areas and related storerooms are cleaned, mopped, and properly stocked according to anticipated business volume and in accordance with sanitation and health department requirements.  Notify Maintenance Manager immediately of any maintenance and repair needs. 
    • Resolve issues of employee conflict, irate customers and wrong stock orders with a quick solution. 
    • Rally staff during heavy shifts, resolving conflicts and getting the job done.
    • Interact with guests, being friendly and courteous, to resolve service issues or concerns. 
    • Ensure the kitchen staff provides consistent product and service standards of the highest quality.
    • Control BOH food costs through appropriate ordering, maintaining weekly inventory, reviewing financial reports and taking appropriate actions.
    • Accurately and easily communicate standards and cooking methods to staff, give orders and speak with customers clearly.
    • Ensure a safe working environment to reduce the risk of injury and accidents.
    • Maintain kitchen organization and cleanliness in compliance with Company and Health Department standards.
    • Create, organize and keep work schedules, shipments, cleaning schedules and more.
    • Recruit, interview and hire supervisory and hourly team members; supervise and motivate; take disciplinary action and recommend terminating hourly team members when necessary.
    • Train employees, as assigned, in an ongoing basis.
    • Lead by example to other team members and mentor new staff.


    A high school diploma or GED equivalent required.  Culinary arts courses/certifications or related degree preferred.  Two (2) to four (4) years experience of supervising and/or managing kitchen staff and working with inventory and food ordering, in a high-volume kitchen.

    • Exude confidence in cooking skills and abilities.
    • Attention to detail
    • Good people management skills, communication and listening skills.

    • Proven ability to lead a team and communicate efficiently, both verbally and in writing.

    • Must be flexible and adaptable to change.

    • Demonstrated time management and organizational skills.

    • Must be internally motivated and detail oriented and have a passion for teaching others.

    • Exceptional time management and organization skills.

    • Ability to work evenings, weekends and holidays.


    This job requires ability to perform the following:

    • Carrying or lifting items weighing up to 75 pounds.
    • Moving about the kitchen in a safe and secure manner.
    • Handling food, objects, products and utensils effectively and safely.
    • Bending, stooping, standing and kneeling.
    • Withstand potential climate temperature changes in assigned work area.


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